Please read this Policy carefully. By providing us with personal information, by using any of the Company’s websites or services, or by executing with us a contract in which this Policy is incorporated, you agree to the terms and conditions set forth herein.
The Company may collect information that you voluntarily give to us, such as via our website, in person, or through email, mail, or social media platforms, or which is collected through automated means. As permitted or required by local law, the Company may collect the following information about you:
Most often, the Company obtains personal information about an individual directly from the individual. For example, when an individual undertakes the following activities, we generally collect their personal information:
The Company may use personal information for several business and administrative purposes, or to further our legal or other business interests. Generally, we use personal information for the following reasons:
We may share your personal information with selected third parties in accordance with applicable law, including as set out below.
Pursuant to the General Data Protection Regulation (“GDPR”) and similar laws, individuals within the European Economic Area and the United Kingdom (post-Brexit) have the right to be informed as to the lawful basis used to process their personal data. Accordingly, we process personal data in accordance with several of the legal bases set forth in the GDPR, many of which overlap and are not mutually exclusive. For example, our processing of personal information (as described herein) is justified based on the following GDPR provisions: (1) processing is based on your consent; (2) processing is necessary for our legitimate interests as set out herein; (3) processing is necessary for the performance of a contract to which you are a party; and (4) processing is required to comply with a legal or statutory obligation.
Any Social Media Login Options available in our products, such as log in with Google, do not transfer any user data to be collected into our systems or database. These optional features are used solely for authentication purposes and can be disabled by your account administrator.
The information (including personal information) that the Company collects and processes is stored in the United States. If you are located outside of the United States, please be aware that information you submit will be transferred to the United States, and that the United States may not provide the same level of protections as the laws in your country. By continuing to provide us such information you hereby consent to this transfer. We access, retain, store, and use information for the least amount of time necessary pursuant to our relationship with you, and in accordance with our data retention policies and applicable law. We do not collect more personal information than is necessary to fulfill our obligations to you or for purposes stated in this Policy.
Your Web Browser offers so-called “cookies,” which, if you allow their use, store small amounts of data on your computer when you visit a website. Cookies do not contain any personally identifiable information about you and therefore cannot be used to identify you personally. Cookies assist us in tracking which of our features you like best. Cookies also enable us to customize our content according to your preferences. You have the ability to accept or decline cookies by modifying your browser. Our websites are viewable even if you disable the cookie function on your browser. However, if you disable cookies, some features or offerings will not be available to you.
No. The Company does not sell, lease, or rent personal information on any individual, including minors, to a third party for profit or other valuable consideration. We only share information with such third parties as described in this Policy, and such sharing and disclosure is never undertaken for profit.
We believe that choice in how and when you are contacted is key to customer satisfaction, so we offer several ways for you to update your contact information or change your preferences. If you are a registered user at our websites, you will be able to log in and update or change your contact or account information. You may unsubscribe to any of our online email updates by following the unsubscribe instructions in the body of any message. You may write to us and update your contact information or ask that we not share your personal contact information with third parties at: Infobase, c/o Privacy Coordinator, 1000 N West Street, Suite 1281-230, Wilmington, DE 19801. In those instances, we will retain your information in a “do not promote” file in our database. You may also contact us at Support@Infobase.com. We will take commercially reasonable steps to implement your opt-out requests promptly.
We are committed to protecting the security of your personal information. Although we use our best efforts to secure your data when maintained by us, security during Internet transmissions cannot be assured. We have put in place physical, electronic, and administrative measures to safeguard the personal information we collect, and we use a variety of industry-standard security technologies and procedures to help protect your personal information from unauthorized access, use or disclosure, including:
If you are an educational agency or institution to which regulations under the Family Educational Rights and Privacy Act, 20 U.S.C. § 1232g (FERPA), apply, the Company acknowledges that for the purposes of the Policy, the Company is a “school official” with “legitimate educational interests” in the educational records (and the personal information therein) that you provide to us, as those terms have been defined under FERPA and its implementing regulations, and the Company agrees to abide by the limitations and requirements imposed by 34 CFR 99.33(a) on school officials. Notwithstanding the foregoing, you hereby understand and agree that the Company may possess limited or no contact information for your students and students’ parents, and therefore you will be responsible for obtaining any parental consent for any authorized user’s use of our services that may be required by applicable law and to convey notification on behalf of the Company to students (or, with respect to a student under 18 years of age and not in attendance at a postsecondary institution, to the student’s parent) of any judicial order or lawfully-issued subpoena requiring the disclosure of educational records (and the personal information therein) in the Company’s possession as may be required under applicable law.
You are permitted, and hereby agree, to only provide personal data to the Company if such personal data is accurate, reliable, and relevant to our relationship and only to the extent such disclosure will not violate any applicable data protection law, statute, or regulation or infringe upon any individual’s data privacy rights or privileges. If you provide the Company with any personal data, including personal data about a third party, you expressly represent that you (i) have the full right and authority to submit the personal data to the Company, (ii) have obtained all necessary and appropriate consent for such disclosure of personal data to the Company, and (iii) will immediately contact the Company in the event such personal data is no longer accurate or needs to be amended for any reason to ensure compliance with this privacy statement. In addition, you may have certain rights with respect to the personal data that we collect and retain about you, and they are set forth below.
Parental Rights. The Company’s services are directed to adults and educational institutions, which may furnish our services to students, including students/children under the age of thirteen. In compliance to the Children’s Online Privacy Act (COPPA), the Company will not require a child to disclose more information than is reasonably necessary to participate in an activity related to our services. A description of the information the Company collects from children, how we use it, and to whom the information is disclosed is set forth above in this Policy, but only those areas applicable in the student user context (i.e., children do not attend our trade shows or serve as our service providers). The Company does not offer any services, or features within our services, that children may use to make their personal information publicly available. Parents can review their child’s personal information, direct us to delete it, and refuse to allow any further collection or use of the child’s information. Any such information will not be disclosed to third parties. Access to primary content and features is entirely possible with generic, non-specific user information. If you have any questions or concerns related to our data processing on children, please email us at Support@Infobase.com.
EEA Resident Rights. If you wish to access, correct, update, or request deletion of your personal information, you can do so at any time by contacting us at Support@Infobase.com.
In addition, you can object to processing of your personal information, ask us to restrict processing of your personal information, or request portability of your personal information. Again, you can exercise these rights by contacting us at Support@Infobase.com.
You have the right to opt out of marketing communications we send you at any time. You can exercise this right by clicking on the “unsubscribe” or “opt out” link in the marketing emails we send you. Registered users can manage their account settings and email marketing preferences. If you are an unregistered user, or to opt out of other forms of marketing (such as postal marketing or telemarketing), you may contact us at Support@Infobase.com.
Similarly, if we have collected and processed your personal information with your consent, then you can withdraw your consent at any time. Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect processing of your personal information conducted in reliance on lawful processing grounds other than consent. You have the right to complain to a data protection authority about our collection and use of your personal information. For more information, please contact your local data protection authority. We respond to all requests we receive from individuals wishing to exercise their data protection rights in accordance with applicable data protection laws. Notwithstanding the foregoing, we reserve the right to keep any information in our archives that we deem necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
California Privacy Rights. Pursuant to the California Consumer Privacy Act of 2018, as amended (“CCPA”), certain California residents may have additional data privacy rights, such as the right (i) to be notified about what personal information is collected about you, and our intended use and purpose for collecting your personal information, (ii) the right to know and access the categories or specific pieces of personal information we have collected, used, or disclosed about you over the past twelve (12) months; the categories of sources from which the personal information is collected; and, the business or commercial purpose for which your personal information was collected, used, or disclosed, and (iii) to request the Company transfer, to the extent feasible, personal information in certain forms and formats. California residents have the right to request that we (and any applicable service provider) delete/erase your personal information under certain circumstances. California residents have the right to opt-out of the sale of their personal information, and the Company does not sell, lease, or rent personal information on any individual, including minors, to a third party for profit or other valuable consideration. California residents have the right not to be subject to discrimination for asserting their rights under the CCPA. To exercise any of these data privacy rights, please contact us, or have your authorized agent contact us, in accordance with the “Contact Information” section listed below. In the event you submit, or your authorized agent submits on your behalf, a data request, you (and your authorized agent) hereby acknowledge and agree, under penalty of perjury, that you are (or the authorized agent of) the consumer whose personal data is the subject of the request. We will respond to any data requests within the timeframes required by law, and we may charge a fee to facilitate your request, where permitted by law. The rights afforded under the CCPA are not absolute, and the Company may be permitted to refrain from undertaking any action or changing its data processing activities, in response to a data request you submit to us. If you make, or an authorized agent on your behalf makes, any request related to your personal data under the CCPA, the Company will ascertain your identity (and the identity of the authorized agent, to the extent applicable) to the degree of certainty required under the law before addressing your request. The Company may require you to match at least two or three pieces of personal data we have previously collected from you before granting you access to, or erasing, specific pieces, or categories of, personal data, or otherwise responding to your request. We may require written documentation that demonstrates a third party is authorized to serve as your agent for the purposes of submitting the requests set forth herein.
Marketing. You have the right to opt-out of receiving electronic direct marketing communications from us. All electronic direct marketing communications that you may receive from us, such as e-mail messages, will give you an option of not receiving such communications from us in the future. In addition, we do not share personal information with third parties with whom we have reason to believe use such information for their own direct marketing purposes.
Persons with Disabilities. The Company strives to ensure that every person has access to information related to our products and services, including this Policy. Please contact us if you would like this Privacy provided in an alternative format and we will seek to meet your needs.
Or you can contact us by mail at:
1000 N West Street, Suite 1281-230
Wilmington, DE 19801